Paddy Prendergast - our associate in Nigeria!

2015-05-03

I take this opportunity to introduce you to Paddy Prendergast, our associate in Lagos, Nigeria. He will be tasked with brokering, leasing or operating hotels in our portfolio. Below is his CV:

 

Updated Jan 2015.

                           CONFIDENTIAL PROFESSIONAL PROFILE

                                                                    OF

PADDY PRENDERGAST M.D. FRONTIER MANAGEMENT & HOSPITALITY LTD

 

 

Surname                                                        :    PRENDERGAST

 

First Names                                                   :    Thomas Martin Patrick

 

Known Name                                                 :    PADDY

 

Nationality                                                     :    Irish

 

Citizenship                                                    :    South Africa and Ireland

 

Identity Number                                             :    491112 5155 089 (South African)

 

Date of Birth                                         :            12^th November 1955                    

 

Residential Address                                       :   

2 Plantation Road, Devils Peak, Cape Town, 8001, South Africa.

Tel +27.21.4613483. (S.A. Home)                                                                

Cell:     +27.83.2973714 (S.A.)

Tel:      +234(0)8035076563 (Nigeria)

E-Mail:travel@icon.co.za

 

Contact Details:

 

Nigeria:                                                            Cell:        080.350.76563. E-Mail:  travel@icon.co.za

 

Nigerian Residence Permit                            :    Cerpac No. C001176. (Frontier Management & Hospitality Ltd)

 

Home Language                                            :    English

 

Other Language                                             :    French

 

Driver's Licence                                             :    Valid 08/International

 

Criminal Record                                            :    Nil

 

Health                                                            :    Excellent

 

Computers & Other Skills                              :    Windows XP. -Word-Excel etc.

 

Hobbies                                                         :    Gymnasium, Swimming, Hiking, Languages, African Culture & Politics.

                                                                                  

COVER LETTER - OVERVIEW:

 

I am an Irishman, Living in South Africa and have been working in Nigeria for the past ten  years. I hold Dual Nationality for both Ireland and South Africa.

 

(Without Vanity): I consider myself to be Honest, Hard-Working, Resourceful  & Creative with a Positive Attitude. I am known for my sociable personality and I excel in Planning and Co-Ordination. Am result driven, maintaining good profit margins without compromising quality.

 

It is important to understand at the outset, that although my job has been multi-faceted during the course of the past 10-12 years, my  main focus has always been on the Creation, Development, and Maintenance of Standards for Hotels & Facilities, as well as operating in the capacity as Contract Consultant/General Management of same.

 

FRONTIER MANAGEMENT & HOSPITALITY LTD.

I am the Managing Director of this company. It is a Nigerian Registered Company. Its profile in essence, offers a Full Range of Services to the Hospitality & Facilities Industry as follows:

 

SERVICES PROVIDED:  

• Pre-Openings & Management Set Up
• General Management
• Interview & Selection
• Staff Placement in All Areas of the Hotel/Hospitality/Facility Industry
• Comprehensive Job Descriptions as per the above
• Dynamic Inter Active Training Programmes
• Utilising SOP (Standard Operating Procedures) for all sectors. Inter-Alia:

Security

Front Desk/Reception

House-Keeping & Laundry

F&B. Kitchen, Restaurant & Bars

Maintenance

Accounts, Budgets & Stores

Conferencing Facilities

 

• Fire, Safety & Security Standards as per Standards & Protocols of Major Oil Corporates
• Health & Hygiene Standards, as per the above
• Providing Full Customer Care Services
• Guest Relations & Public Relations
• Marketing Assistance

 

MISSION STATEMENT:To utilise my skills within the Hospitality & Facility Management Industry, with the intention of maintaining and increasing the overall standard and profit levels, whilst at the same time, providing excellent customer care in conjunction with staff development and growth.

 

EMPLOYMENT HISTORY:

 

RELIANCE ROYAL SUITES HOTEL Ikeja  Lagos                                                   JAN 2014 TO DATE

Position:        CONTRACT: UPGRADING – RENOVATIONS- MANAGEMENT

 

Responsibilities:

Full management of 85 Bedroomed Hotel

Staff Compliment 04 40 Persons

 

MARCO POLO HOTEL & SUITES Lekki Lagos                                                              JAN 2013 TO DEC 2013

Position:         CONTRACT: PRE-OPENING AND MANAGEMENT SET UP/CHEVRON STDS.                 

 

Responsibilities:

Full management of 42 Bed – Roomed Boutique Hotel & Conference Rooms.

Staff Compliment of 34 Persons

 

ORCHID HOTEL LEKKI PHASE 3 LAGOS Lekki Lagos                                          JAN 2012 TO DEC 2012

Position:          CONTRACT: UPGRADING & CONSULTANT GENERAL MANAGER /CHEVRON STDS    

                                                                     

Responsibilities:

Full management of 200 Bedroom Complex, including Conference Centers, Restaurants & Bars.

Staff Complement of 150 Persons

 

BELLISSIMO HOTEL LEKKI PHASE 3 LAGOS                                                      AUG 2008 TO DEC 2011

Position:         CONTRACT : FRONTIER CONSULTANT & GENERAL MANAGER           (Three Years)

 

Responsibilities:

Full management of a 300 Bedroom Complex, including Conference Centers, Restaurants &  Bars.

Direct liaison with Major Oil Companies and other Corporates.  

Staff Complement of 250 Persons

 

Direct involvement in all aspects of Hotel Operations including:

Front Desk, Guest Relations, Staff Recruitment, Staff Training, Human Resources, Financial Monitoring, Food & Beverage Departments, Maintenance Department,

Fire safety & Security, I.T. Department covering DSTV, Internet, CCTV.,

Security and Surveillance, Swimming Pool & Entertainment.

All Aspects of the Hospitality/Facility Industry covered.

 

OBUDU CATTLE RANCH. CROSS RIVER STATE                                                    MAY 2007 TO JUNE 2008.

 

Position:         CONTRACT : FRONTIER CONSULTANT/GENERAL MANAGER FOR C.R.S.G.     (One Year)

 

Responsibilities:

 

Full management of all aspects of the hotel and resort covering 176 Rooms, 400 Seater Convention Center, Restaurant and Bars etc.

 

Staff Complement of 150 – 200  Persons.

 

I was employed for a contract period of one year by the Cross River State Government, to take over from the Protea Hotel Group, whose contract had expired. I basically inherited the Ranch with many problems. The major areas that required urgent attention were, Sales & Marketing, Lack of Financial Controls, General Maintenance, Poor Service Delivery in all areas of the operation, Low Staff Morale and Unacceptable levels of Customer Service.

 

I am happy to state that the overall outcome after the one year period was quite successful. Nonetheless the Cross River State Government needed an investment management company to renovate and further develop the resort. Thus they appointed a company from Zimbabwe, who are currently assessing the possible returns on their potential investment.

 

References are available on request: Governor Donald Duke. Cross River State. Governor Liyel Imoke. Cross River State. Mr. Gabe Onah. Managing Director. Cross River State Tourism Bureau.

Minister for Culture & Tourism High Chief Edem Duke (Mirage Hotel), Calabar, Cross River State.

 

MIRAGE HOTEL- CALABAR-CROSS RIVER STATE-NIGERIA.                                JUNE 2004 TO JAN.2007

 

Position:       CONTRACT: GENERAL MANAGER                                                                      ( Three Years)

 

Responsibilities:

The overall co-ordination and organisation of all staff and activities in the hotel.

Responsible for the supervision of all operations through the various department heads:

 

• Front Office:       Staff Approach to Guests, Sales Analysis, Accounts Systems
• Personnel:          Recruitment, Training and Motivation
• Accounts:           Daily, Weekly, Monthly  Revenue Reports

                                      Monthly Profit & Loss

                                      Debit/Credit Controls

                                      Purchasing Analysis, Cost Control, Stock Controls.

• Maintenance:      General Maintenance covering entire hotel & outlets

 

• Accommodation:                                     Setting and Maintaining Standards through strict Daily Room Check Listings.

  

• Kitchen & Bars:   Main Hotel Kitchens, Room Service, Chinese Restaurant.

• Hygiene Standards, Menu Selections and Portion Controls. 
• Staff Training and Motivation

 

• Night Club:         Maintaining high standards with current demands of clientele.

 

  

• Sales and Marketing
• Incentives, Promotion of Special Events
• Tour Packaging
• Full Media Liason.
• Compilation of Relevant Statistical Information
• Budget Considerations

 

Areas of Responsibilities:

• 41 Bedroomed Hotel
• Hotel and Chinese Restaurant
• 3 Bars
• Function Hall with capacity for 500 Guests
• Night Club with capacity for 500 Guests
• Gymnasium
•  

 

Basic Functions:

The basic goals of the General Manager are to maximise the hotel’s operating efficiency and guest satisfaction while achieving the required level of profitability, quality and service of the hotel.

This is achieved through the following basic functions:

• Planning, Budgeting and Forecasting of Operational Goals and Capital needs
• Operational Supervision
• Selection of Qualified Staff whilst promoting Training and Development
• Planning short, medium and long term marketing strategies.
• Public Relations involvement in presenting the hotel to the Community, State, National and International Clients.

 

  

EDUCATIONAL QUALIFICATIONS

 

HIGHER EDUCATION                                     :    Diploma of the London Chartered Institute of Marketing

                                                                           (B.Comm Equivalent) - 4 Year Course

 

Distinctions                                                    :    Mercantile Law

General                                                               Marketing

                                                                           Market Research

                                                                           Advertising

                                                                           Accountancy

                                                                           Statistics

                                                                           Management Principles and Applications

                                                                           Human Resources Management

                                                                           Public Relations

 

                                                                                      -----

  

 

STANDARD EDUCATION                                :    Leaving Certificate in Ireland.  This is equivalent to the matriculation certificate in South Africa.

 

Subjects                                                         :    English

Latin

French

History

Geography

Chemistry

Physics

Maths

 

SOUTH AFRICA:

Company                                                       :    I.H.D.C. (International Hotel Development Corporation)

                                                                           Franschhoek, Western Cape. South Africa

                                                                     

Period of Employment                                   :    February 1992 - 2004

 

Position Held                                                 :    Hotel Management & Group Marketing Manager

  

INTERNATIONAL HOTELS DEVELOPMENT CORPORATION IS A CORPORATE GROUP, REPRESENTING THE FOLLOWING:

 

BOM BOM ISLAND RESORT                           Principe Island, Gulf of Guinea, West Africa..

 

MARLIN BEACH HOTEL                                  Sao Tome, Gulf of Guinea, West Africa..

 

METROPOLE HOTEL                                      Long Street, Cape Town, South Africa.

 

CHAMONIX WINE ESTATE                              Franschhoek, Cape Town, South Africa

 

 

 

Further Details are available on request.